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How to connect multiple Android devices

There are two ways to connect multiple Android devices to Insight Webportal:

  • Add multiple devices manually, as described in How to connect an Android device, and download the provisioning package in a .zip file - recommended for up to 30 devices.
  • Import the list of devices in bulk in a .csv file and download the provisioning package in a .zip file - recommended for up to 200 devices.

Both options require you to push the provisioning package carrying the necessary certificates for each device using your MDM software solution.

How to connect multiple devices manually

  1. Log in to Insight Webportal on your desktop.
  2. Under Manage, select Connectivity.
  3. At the top of the page, click Connect Device.
    ConnectDevice
    A modal Choose your Device window displays.
  4. Select Insight Mobile (Android) and click Next.
  5. In the Name section, click Add Device multiple times to add multiple devices.
  6. For each device, type in the Station Name, Use Case, and Device Name.
  7. Click Next.
    The Provision section displays.
  8. Click Done.
  9. Click Download.
    The provisioned .zip file downloads with a file per each device.
  10. Upload the provisioned .zip file to your MDM.

To learn more, see Distributing.

How to connect multiple devices using a .csv file

The Bulk provisioning feature allows you to connect multiple Android devices to Insight Webportal using your Mobile Device Management (MDM) system.
Download the list of devices (up to 200) in a .csv file from your MDM software system, upload the file to Insight Webportal, configure the necessary certificates, and re-upload the file to your MDM system.
The information in the .csv file allows you to push the specific certificates to your device fleet as a single action.

How to export the .csv file from MDM

To get the list of devices for configuration:

  1. Log in to your MDM.
  2. Go to the list of all devices and select the ones you want to configure.
  3. Before export, change the layout to include a unique ID. (E.g. for SOTI MobiControl, this is the DeviceId column.)
  4. Export the list as a .csv file.

How to prepare the .csv file

Before uploading the .csv file to Insight Webportal, it needs to be adjusted.

To prepare the .csv file:

  1. Open the .csv file in an editor (e.g. MS Excel).
  2. Use the Text to columns option.

    Note: Make sure to select delimited, comma, and text for all columns.

  3. Use the Unique ID column to create a new .csv file for import.

  4. In the new .csv file, make sure that the columns keep the following structure:
    • Column 1: Station Name
    • Column 2: Use Case
    • Column 3: Device Name - Unique ID from the original file.

Your .csv file is now prepared for upload to Insight Webportal.

Note: Station Name, Use Case, and Device Name must not contain spaces.

How to upload the .csv file to Insight Webportal

When you prepare the .csv file, upload it to Insight Webportal for configuration.

Prerequisite: Insight Webportal account activated.

  1. Go to Insight Webportal.
  2. Under Manage, select Connectivity.
  3. In the top right corner, click Connect Device.
    A modal Choose your Device window displays.
  4. Select Insight Mobile (Android) and click Next.
  5. In the top right corner, click Upload csv File.
    Upload.CSV A modal Upload .CSV file window displays.
    Upload.CSV
  6. Click Upload and select a file from the target location.
    The list of devices from the .csv file displays.
  7. Validate the imported devices' information in the list.
  8. Click Next.
  9. Click Download.
    The provisioned .csv file downloads with a file per each device.
  10. Upload the provisioned .zip file to your MDM.

Distributing

The .zip file contains individual certificates for every Android device, with the unique Android device ID in the certificate's name.

When you upload the provisioned files back into your MDM software, you can push them to their corresponding device in your Android device fleet.

The provisioned files need to be sent to the following path of all Android devices: /sdcard/data/Android/de.proglove.connect/files/.
All your Android devices can now connect to the Insight Webportal platform.

Note: Certificates are specific to a single Android device. Pushing the same certificate to multiple Android devices will not work.

Connection status

There are three connection statuses:
1. Not Registered - The Insight Mobile app is not registered on Insight Webportal and cannot send data.
2. Not Connected - The Insight Mobile app is registered on Insight Webportal, but not actively sending data.
3. Connected - The Insight Mobile app is actively connected to Insight Webportal and sending data.

How to verify the connection status

There are three ways to make sure your Android device is connected to Insight Webportal:

  1. In Insight Mobile:
    a) Connect your scanner.
    b) On the Device homepage, scroll down to Insight Registration.
    c) At the bottom of Insight Registration, the Connection Status displays.
    Status
  2. On Insight Webportal:
    a) Under Manage, select Connectivity.
    The list of all registered devices displays.
    b) If registered, your device displays in the list with its Station Name, Usecase, Device Name, Unique ID, Device model, Device Type, and Version.
    Status
  3. On Insight Webportal:
    a) Connect your scanner to Insight Mobile.
    b) Scan a barcode.
    c) Open Insight Webportal.
    d) Under Manage, select Scanners.
    The list of all connected scanners displays.
    e) If connected properly, your scanner displays in the list with its Device model, Serial Number, Firmware Version, Last Gateway, Last Scan time, and Battery percentage.
    Status