Skip to content

Known limitations

Because the Proximity feature uses BLE, certain limitations exist relative to its environment. For best results, adhere to the following:

  • Do not keep the Android device in the back pocket as it hinders BLE. We recommend workers wear it around their neck, arm, or the front part of the belt.
  • We strongly recommend that the co-workers use the same Android device model with the same Android version installed.
  • Connect your Android device to the charger to prevent proximity alerts when the device is not in use.

Note: Using the Proximity feature on Android devices may lead to higher battery drain and significantly reduce your Android device's battery life.